We learn by example and direct experience because there are real limits to the adequacy of verbal instruction.
Malcom Gladwell, Blink
Tag: Malcolm Gladwell
Criticism is a privilege that you earn – it shouldn’t be your opening move in an interaction.
Malcolm Gladwell
Incompetence irritates me, but overconfidence scares me. Incompetent people rarely have the opportunities to make mistakes that greatly affect things. But overconfident leaders and experts have the dangerous ability to create disaster.
Malcolm Gladwell
