
Question: If someone has not heard the Word, i.e., in a remote country, are they still going to hell?
Answer: It probably won’t surprise you that this is not an uncommon question, and it will hopefully encourage you to know that there is a good, biblically reliable answer to it. What’s important to remember first is that God is good and loving, all the time. When this question of “What about those who haven’t heard?” is asked, it almost comes with an implied conjecture that the relative ignorance of the people in question somehow indicts God for being “less good” to them than He has been to those who have, in fact, “heard.” I’m not getting the impression that you or your friend actually think that…just cautioning you to guard your thinking against that fallacy.
SO….God is good.
The Lord is good to all, and his mercy is over all that he has made. (Ps. 145:9)
God is love.
Anyone who does not love does not know God, because God is love. (1 John 4:8)
God is truth.
Sanctify them in the truth; your word is truth. (John 17:17)
These are fundamental realities that undergird the phenomenon that people in the world, throughout history, have had relatively different access to the Gospel.
We have a tension because we know that some people (most people) have had less access to God’s Word than what is available to us, and we have this Scripture in Romans 1 that is given in the context of judgment that is foreboding:
For the wrath of God is revealed from heaven against all ungodliness and unrighteousness of men, who by their unrighteousness suppress the truth. 19 For what can be known about God is plain to them, because God has shown it to them. 20 For his invisible attributes, namely, his eternal power and divine nature, have been clearly perceived, ever since the creation of the world, in the things that have been made. So they are without excuse. (Romans 1:18-20)
To be clear, this warning is presented negatively, and we should not disregard the cautionary message communicated here. This passage gives us valuable insight on a couple important reminders:
- All of humanity is born alienated from God, in rebellion to him. Regardless of whether our access to the Gospel is high or non-existent, every single person is born in sin and in need of a Savior:
For we have already charged that all, both Jews and Greeks, are under sin, 10 as it is written: “None is righteous, no, not one; 11 no one understands; no one seeks for God. 12 All have turned aside; together they have become worthless; no one does good, not even one.” (Romans 3:9-12)
- Because of this universal state of fallenness, even those who have not heard/will not hear are born in their sin, with a most serious consequence:
For the wages of sin is death, (Romans 6:23)
This Romans 1 passage is quite sobering because it shows that the problem is not that they haven’t heard, but that they have rejected God inasmuch as He has revealed Himself to them in creation. They, therefore, are guilty before God for their sin, and stand in judgment. They stand guilty apart from the Gospel the same way we who believe stood guilty in judgment before we believed. They aren’t guilty because the freedom-bringing Gospel hasn’t arrived to them. They are guilty because they have rejected God in how He has revealed Himself to them.
It is tempting for we who have had ample access to the Gospel to be inappropriately sympathetic to those who have little or no access to the Gospel. But to do so requires us to wrongly exaggerate the inherent goodness or worthiness of those people to “deserve” heaven and to grossly distort or even slander God’s holiness and goodness in His determination to withhold heaven from anyone who doesn’t trust in Jesus. It would be tragic for us to do this, because this isn’t some hypothetical question. We are dealing with real people in the world, with real souls and whose eternity is at stake. It is vital, therefore that we get our theology right about this because it absolutely shapes our sense of responsibility and purpose as Christ’s agents on earth to carry out His assigned mission.
The biblical message of salvation is articulated clearly by Jesus and His Apostles:
Jesus said to him, “I am the way, and the truth, and the life. No one comes to the Father except through me. (John 14:6)
because, if you confess with your mouth that Jesus is Lord and believe in your heart that God raised him from the dead, you will be saved. 10 For with the heart one believes and is justified, and with the mouth one confesses and is saved. (Romans 10:9-10)
“And there is salvation in no one else, for there is no other name under heaven given among men by which we must be saved” (Acts 4:12)
In the Old Testament, we see that God specifically rescued people out of their universal unbelief by revealing Himself and/or His plan to redeem the entire world through a Messiah. We know this to be true because we have a “Hall of Faith” recorded in Hebrews 11 of the litany of Old Testament Personalities who existed long before the time of Jesus and they, too, trusted in the eternal power and divine nature of God…people like Abel, Noah, Abraham, Isaac, Jacob, Moses, Gideon, Daniel, Samuel, David…they all believed God and believed in God, trusting in Him, and their faith was credited to them as righteousness:
And to the one who does not work but believes in him who justifies the ungodly, his faith is counted as righteousness, (Romans 4:5)
It is important to understand that their faith was in the promise of looking forward and trusting in WHO God was providing for them later in history in the person of Jesus. Now that Jesus has come and been revealed as God incarnate, there is no other name by which a person can be saved. And we know that it’s not enough to “just be godly.” Acts 10 records the story of a truly godly man named Cornelius who had not heard the name of Jesus. He would be one of the few people we might identify from Romans 1 who had believed in God as revealed in creation, and truly sought him (rather than rejecting him, as do all those who are under this indictment). Because this man truly believed and sought God, God directed Paul to him as a holy messenger with the Gospel, where he shared the message of Jesus (Acts 11:4).
In this, we see God’s goodness:
I love those who love me, and those who seek me diligently find me. (Proverbs 8L17)
You will seek me and find me, when you seek me with all your heart. (Jeremiah 29:13)
The simple reality is that there is nobody…anywhere…who will love God before or more than God loves them. There will be nobody…anywhere…who truly seeks God and not be able to find Him (as though God is hiding).
But because God is good, and loving, and true…those of us who have heard and have believed are now being commissioned to take the name of Jesus to everywhere in the world, so that all the world may have the opportunity to believe upon the name of Jesus and be saved:
And Jesus came and said to them, “All authority in heaven and on earth has been given to me. 19 Go therefore and make disciples of all nations, baptizing them in[a] the name of the Father and of the Son and of the Holy Spirit, 20 teaching them to observe all that I have commanded you. And behold, I am with you always, to the end of the age.” (Matthew 28:18-20)
8 But you will receive power when the Holy Spirit has come upon you, and you will be my witnesses in Jerusalem and in all Judea and Samaria, and to the end of the earth.” (Acts 1:8)
“How then will they call on Him in whom they have not believed? How will they believe in Him whom they have not heard? And how will they hear without a preacher?” (Romans 10:14)

Paul’s questions here (Romans 10:14) illustrate the importance of the work we all who believe have in front of us. To those who haven’t heard, we are being sent. May we agree to pray for each other that we will both/all be faithful to share the name of Jesus with those in our lives who we encounter who haven’t heard and haven’t believed. May we all be “preachers” who faithfully communicate the good news of reconciliation with God through faith in Jesus.
While I recognize this doesn’t answer all the questions related to the matter, I hope this is helpful to you.




